Start with the original order.
Return eligibility, deadlines and available remedies are determined by the terms shown for your purchase.
Find your return options.
Sign in where you completed checkout and open the relevant order. Use the return or replacement action shown there and follow the instructions for that item. Do not send a package to an address found elsewhere on the web.
A damaged or incorrect item.
Retain the packaging, confirm the ordered pack and color, and record the issue clearly. Use the seller-contact or order-help tools associated with the purchase. The available solution depends on that order’s terms and status.
Warranty questions.
Warranty terms can differ between offers. Check the documentation supplied with your bulbs and the seller’s information for your model. You can also request an invoice or proof of purchase from the order page.